<?xml version="1.1" encoding="utf-8"?>
<article xsi:noNamespaceSchemaLocation="http://jats.nlm.nih.gov/publishing/1.1/xsd/JATS-journalpublishing1-mathml3.xsd" dtd-version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><front><journal-meta><journal-id journal-id-type="publisher-id">JERA</journal-id><journal-title-group><journal-title>Journal of Electronic Research and Application</journal-title></journal-title-group><issn>2208-3502</issn><eissn>2208-3510</eissn><publisher><publisher-name>Bio-Byword Scientific Publishing Pty. Ltd.</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.26689/jera.v8i5.8487</article-id><article-categories><subj-group subj-group-type="heading"><subject>Article</subject></subj-group></article-categories><title>An Integrated Model of Smart Home Applications User Experience Based on Cognitive Dissonance</title><url>https://artdesignp.com/journal/JERA/8/5/10.26689/jera.v8i5.8487</url><author>WangLili,Mohd NasirNadia,YangShuang</author><pub-date pub-type="publication-year"><year>2024</year></pub-date><volume>8</volume><issue>5</issue><history><date date-type="pub"><published-time>2024-10-09</published-time></date></history><abstract>This study constructs an integrated model of user experience in smart home applications (apps) to deeply explore the impact of cognitive dissonance on users’ emotional responses, subsequent behaviors, and experiential outcomes. The research emphasizes the importance of addressing emotional management in the design and development of smart home apps. The findings indicate that emotional response plays a critical mediating role in the user experience of these apps, offering new insights for further optimization. By understanding users’ emotional reactions and behavioral patterns under cognitive dissonance, developers can more effectively improve interface design and enhance the overall user experience.</abstract><keywords/></article-meta></front><body/><back><ref-list><ref id="B1" content-type="article"><label>1</label><element-citation publication-type="journal"><p>Chen L, Chu C, Zhao P, et al., 2021, The Design and Implementation of Smart Home Management Unit Software System. Home Appliance Science and Technology, 2021(2): 84–88.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B2" content-type="article"><label>2</label><element-citation publication-type="journal"><p>Liu Z, Wang J, Chen C, et al., 2024, An Empirical Study on User Interface Display Defect Detection in Mobile Applications. Journal of Software, 2024: 1–25. https://doi.org/10.13328/j.cnki.jos.007043</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B3" content-type="article"><label>3</label><element-citation publication-type="journal"><p>Norman DA, 2004, Emotional Design: Why We Love (or Hate) Everyday Things. Civitas Books, Atlanta.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B4" content-type="article"><label>4</label><element-citation publication-type="journal"><p>Albert B, Tullis T, 2022, Measuring the User Experience: Collecting, Analyzing, and Presenting UX Metrics. Morgan Kaufmann Publishers, Massachusetts.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B5" content-type="article"><label>5</label><element-citation publication-type="journal"><p>Csikszentmihalyi M, 1990, Flow: The Psychology of Optimal Experience. Harper and Row Publishers, New York.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B6" content-type="article"><label>6</label><element-citation publication-type="journal"><p>Alam MR, Reaz MBI, Ali MAM, 2012, A Review of Smart Homes—Past, Present, and Future. IEEE Transactions on Systems, Man, and Cybernetics - Part C: Applications and Reviews, 42(6): 1190–1203. https://doi.org/10.1109/TSMCC.2012.2189204</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B7" content-type="article"><label>7</label><element-citation publication-type="journal"><p>Festinger L, 1957, A Theory of Cognitive Dissonance. Row, Peterson and Company, New York.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B8" content-type="article"><label>8</label><element-citation publication-type="journal"><p>Liu Q, Huang Q, Yuan Q, 2020, Cognitive Dissonance Theory and its Application and Prospect in Information System Research. Modern Information, 40(6): 154–162.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B9" content-type="article"><label>9</label><element-citation publication-type="journal"><p>O’Connor A, Morvan C, 2017, An Analysis of Leon Festinger’s A Theory of Cognitive Dissonance. Macat Library, London. https://doi.org/10.4324/9781912282432</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B10" content-type="article"><label>10</label><element-citation publication-type="journal"><p>Ha QA, Chen JV, Nguyen THT, 2021, Continuance Use of Enterprise Social Network Sites as Knowledge Sharing Platform: Perspectives of Tasks-Technology Fit and Expectation Disconfirmation Theory. International Journal of Knowledge Management Studies, 12(4): 429. https://doi.org/10.1504/IJKMS.2021.118349</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B11" content-type="article"><label>11</label><element-citation publication-type="journal"><p>Park I, Cho J, Rao HR, 2015, The Dynamics of Pre- and Post-Purchase Service and Consumer Evaluation of Online Retailers: A Comparative Analysis of Dissonance and Disconfirmation Models. Decision Sciences, 46(6): 1109–1140. https://doi.org/10.1111/deci.12176</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B12" content-type="article"><label>12</label><element-citation publication-type="journal"><p>Mahlke S, 2005, An Integrative Model on Web User Experience. 2005: 251–254.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B13" content-type="article"><label>13</label><element-citation publication-type="journal"><p>Aranyi G, Schaik PV, 2015, Modeling User Experience with News Websites. Journal of the Association for Information Science and Technology, 66(12): 2471–2493. https://doi.org/10.1002/asi.23348</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B14" content-type="article"><label>14</label><element-citation publication-type="journal"><p>Thüring M, Mahlke S, 2007, Usability, Aesthetics and Emotions in Human–Technology Interaction. International Journal of Psychology, 42(4): 253–264. https://doi.org/10.1080/00207590701396674</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B15" content-type="article"><label>15</label><element-citation publication-type="journal"><p>Nalik K, Kciuk M, 2024, Comparison of 32-bit Processors with Wi-Fi Modules as Endpoints in IoT Systems. SSRN. https://doi.org/10.2139/ssrn.4765252</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B16" content-type="article"><label>16</label><element-citation publication-type="journal"><p>Ali OKM, Altamer BR, Alsoufi MS, et al., 2024, Design and Implement a Sustainable Wireless Smart Home Based on IoT. International Conference on Intelligent and Smart Computation (ICIASC-2023), AIP Conf. Proc. 3072: 050010. https://doi.org/10.1063/5.0198730</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B17" content-type="article"><label>17</label><element-citation publication-type="journal"><p>Ashraf M, Ahmad J, Hamyon AA, et al., 2020, Effects of Post-Adoption Beliefs on Customers’ Online Product Recommendation Continuous Usage: An Extended Expectation-Confirmation Model. Cogent Business &amp; Management, 7(1): 1735693. https://doi.org/10.1080/23311975.2020.1735693</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B18" content-type="article"><label>18</label><element-citation publication-type="journal"><p>Park E, 2020, User Acceptance of Smart Wearable Devices: An Expectation-Confirmation Model Approach. Telematics and Informatics, 47: 101318. https://doi.org/10.1016/j.tele.2019.101318</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B19" content-type="article"><label>19</label><element-citation publication-type="journal"><p>Marikyan D, Papagiannidis S, Alamanos E, 2020, Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users. Information Systems Frontiers, 25(3): 1101–1123. https://doi.org/10.1007/s10796-020-10042-3</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B20" content-type="article"><label>20</label><element-citation publication-type="journal"><p>Szajna B, Scamell RW, 1993, The Effects of Information System User Expectations on Their Performance and Perceptions. MIS Quarterly, 17(4): 493–516. https://doi.org/10.2307/249589</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B21" content-type="article"><label>21</label><element-citation publication-type="journal"><p>Habib A, Alsmadi D, Prybutok VR, 2020, Factors that Determine Residents’ Acceptance of Smart City Technologies. Behaviour &amp; Information Technology, 39(6): 610–623. https://doi.org/10.1080/0144929X.2019.1685595</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B22" content-type="article"><label>22</label><element-citation publication-type="journal"><p>Checcucci E, Piramide F, Cillis SD, et al., 2023, Health Information Technology Usability Evaluation Scale (Health-ITUES) and User-Experience Questionnaire (UEQ) for 3D Intraoperative Cognitive Navigation (ICON3DTM) System for Urological Procedures. Medicina, 59(3): 624. https://doi.org/10.3390/medicina59030624</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B23" content-type="article"><label>23</label><element-citation publication-type="journal"><p>Yu D, Luan Y, Wu C, et al., 2023, Research on User Experience of the Video Game Difficulty Based on Flow Theory and fNIRS. Behaviour &amp; Information Technology, 42(6): 789–805. https://doi.org/10.1080/0144929X.2022.2043442</p><pub-id pub-id-type="doi"/></element-citation></ref></ref-list></back></article>
