PBESProceedings of Business and Economic Studies2209-26412209-265XBio-Byword Scientific Publishing Pty. Ltd.10.26689/pbes.v7i6.9116ArticleEvaluating Logistics Systems in the Context of Mass Customization Based on Goal Expectationhttps://artdesignp.com/journal/PBES/7/6/10.26689/pbes.v7i6.9116LiYun,WangZengqiang2024762024-12-23Given the complexity and uncertainty of logistics systems in a mass customization environment, decision-making teams often rely on linguistic phrases rather than quantifiable evaluation indices when selecting an evaluation system. This paper proposes a logistics system evaluation method based on index goal expectation. First, linguistic phrases are processed through an integration method to derive standardized weight vectors. Next, the decision-making team establishes the expected compliance degree for each alternative, which is processed using an axiomatic design to calculate the final evaluation index for each option. The options are then ranked based on these indices to identify the most appropriate logistics system. Applying this method to a company’s logistics system selection demonstrates its effectiveness and feasibility.

Chen S, Zang Y, Wang L, et al., 2023, Evaluation of a Rail Logistics Transmission System for the Transportation of Blood Components Within a Medical Centre. Vox Sang, 118(11): 955–965. https://doi.org/10.1111/vox.13527

Wang ZQ, Chen ZS, Garg H, et al., 2022, An Integrated Quality-Function-Deployment and Stochastic-Dominance-Based Decision-Making Approach for Prioritizing Product Concept Alternatives. Complex & Intelligent Systems, 8(3): 2541–2556. https://doi.org/10.1007/s40747-022-00681-1

Yao B, Wang H, Shao M, et al., 2022, Evaluation System of Smart Logistics Comprehensive Management Based on Hospital Data Fusion Technology. J Healthc Eng, 2022: 1490874. https://doi.org/10.1155/2022/1490874. Retraction in J Healthc Eng, 2023: 9814317. https://doi.org/10.1155/2023/9814317

Wang H, Xin YJ, Deveci M, et al., 2024, Leveraging Online Reviews and Expert Opinions for Electric Vehicle Type Prioritization. Computers & Industrial Engineering, 197: 110579. https://doi.org/10.1016/j.cie.2024.110579

Chen ZS, Zhu Z, Wang XJ, et al., 2023, Multiobjective Optimization-Based Collective Opinion Generation with Fairness Concern. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 53(9): 5729–5741. https://doi.org/10.1109/TSMC.2023.3273715

Jiang W, Liu S, Li S, 2023, An Extended Cross-Efficiency Evaluation Method Based on Information Entropy with an Application to the Urban Logistics Industry. Journal of Modelling in Management, 18(2): 578–601. https://doi.org/10.1108/JM2-11-2021-0259