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<article xsi:noNamespaceSchemaLocation="http://jats.nlm.nih.gov/publishing/1.1/xsd/JATS-journalpublishing1-mathml3.xsd" dtd-version="1.1" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><front><journal-meta><journal-id journal-id-type="publisher-id">PBES</journal-id><journal-title-group><journal-title>Proceedings of Business and Economic Studies</journal-title></journal-title-group><issn>2209-2641</issn><eissn>2209-265X</eissn><publisher><publisher-name>Bio-Byword Scientific Publishing Pty. Ltd.</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.26689/pbes.v8i2.10492</article-id><article-categories><subj-group subj-group-type="heading"><subject>Article</subject></subj-group></article-categories><title>Investigation into Custom-Built Operational Models for Small and Medium-Sized Commercial Banks</title><url>https://artdesignp.com/journal/PBES/8/2/10.26689/pbes.v8i2.10492</url><author>ZhangJie,ChenMing,SongXingzhi</author><pub-date pub-type="publication-year"><year>2025</year></pub-date><volume>8</volume><issue>2</issue><history><date date-type="pub"><published-time>2025-05-07</published-time></date></history><abstract>This research centers on commercial banks’ human resource allocation. It constructs a staffing model grounded in human capital value creation theory and analyzes relevant factors through longitudinal panel data regression. Taking City Commercial Bank A as an instance, the model identifies 12.3% redundant positions and matches jobs with business scale. Additionally, the study proposes a “staffing effectiveness salary” system, providing a framework for optimizing commercial bank human capital in the digital age.</abstract><keywords/></article-meta></front><body/><back><ref-list><ref id="B1" content-type="article"><label>1</label><element-citation publication-type="journal"><p>Wang X, Li H, 2018, Strategic Human Resource Planning in Banking. Journal of Financial Management Research, 45(3): 123–135.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B2" content-type="article"><label>2</label><element-citation publication-type="journal"><p>Zhang W, 2019, Job Analysis and Staffing Design, Economic Management Press, Beijing.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B3" content-type="article"><label>3</label><element-citation publication-type="journal"><p>Chen J, 2020, Organizational Design and Staffing Optimization. Human Resource Management Journal, 32(4): 567–582.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B4" content-type="article"><label>4</label><element-citation publication-type="journal"><p>Grant AM, 2012, Algorithmic Job Design: From Taylorism to Modern Management. MIT Sloan Management Review, 53(2): 45–58.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B5" content-type="article"><label>5</label><element-citation publication-type="journal"><p>Davenport T, Kirby J, 2022, Metaverse for Leadership Development: Implications for In Basket Testing. MIT Sloan Management Review, 64(3): 112–125.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B6" content-type="article"><label>6</label><element-citation publication-type="journal"><p>Xie Q, Xua Q, Chen Li, et al., 2022, Efficiency Evaluation of China’s Listed Commercial Banks based on A Multi-period Leader-follower Model. Omega, 110: 102615.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B7" content-type="article"><label>7</label><element-citation publication-type="journal"><p>AlKulaiba YA, AlAli MS, 2020, The Estimation of Banking Industry Staffing Level Benchmark: A Case Study on Kuwaiti Banks. Accounting, 7(1): 95–98.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B8" content-type="article"><label>8</label><element-citation publication-type="journal"><p>Heinzel M, Liese A, 2021, Managing Performance and Winning Trust: How World Bank Staff Shape Recipient Performance. Rev Int Organ, 16: 625–653.</p><pub-id pub-id-type="doi"/></element-citation></ref><ref id="B9" content-type="article"><label>9</label><element-citation publication-type="journal"><p>Baril K, 2025, Staffing Rightsizing: Analyzing Staffing Studies to Inform Potential Rightsizing Practices Rightsizing Practices. Reference Services Review, 53(1): 43–51.</p><pub-id pub-id-type="doi"/></element-citation></ref></ref-list></back></article>
